We had used another transfer company previously. Nothing wrong with them but just thought we would give Taxi PMI a try as they were #1 on TripAdvisor. Booked online with no problems. On arrival at Palma they were where they said they would be with my name on a card. We were quickly shown to the taxi by a very nice female driver who also loaded the cases and we were on our way. Paid in cash on arrival and was given a card for phoning/emailing confirmation of return transfer. I emailed a couple of days before our return and received a reply almost immediately. Our driver arrived for us 10 minutes before our pick up time and again we had a smooth transfer back to the airport. Excellent service and no complaints.