Where will I meet the driver?
How much is the service?
You will find your destination in our price list and they vary depending on the number of passengers and / or the type of vehicle that you book.
Are there any extra charges for suitcases, child seats ?
No, the price list includes these services.
Types of car seats?
Children are classed the same as adult passengers and they use an entire car seat. They must use a secure child seat as per their age and weight. As long as you provide us with this information on the booking form, we will make sure that your transfer vehicle is equipped with the appropriate child seat, at no extra cost.
Please, click this link to see the different types of child seats.
Transfer with bikes?
The transfer with bicycles have an additional charge of 10 Euros per bike and golf bags have an additional charge of 5 Euros per bag. For this type of transfer, we will provide a trailer free of extra charges if will be necessary.
We offer our customers two methods of payment, either via our secure online server, or upon arrival to your destiny in Mallorca, by cash or credit card directly to our driver.
How do I know if my booking is OK?
With your booking number and email, you can check on MY BOOKING
What happens if the flight to Palma is delayed?
You do not have to worry if your flight is delayed, we always confirm your arrival time and this will not mean that the rates will be increased. In addition, your flight will be monitored directly by the driver for any potential delays.
What is the correct pick up time when the transfer is to the airport?
We will provide automaticly the best pick up time, depending where is your resort, you can change manually the pick up time up to 2h before the flight time. To work out manually the pick-up time, please select at the second step of the booking form the estimated time of the journey (included from accommodation to the airport).
Changes on my booking?
Free changes up to 48 hours before the transfer.
If you have booked the transfer to Palma airport, two days before of this transfer, you will recieved a second email to re-confirm the pick-up time that you have stated on the booking form, you can change the pick up time up to 48h before. After this time the planning is close and problably we will can not change the pick-up time.
Will there be other passengers travelling with me?
Do not worry, we just do private transfers.
We arrives in differents flights?
Please, fill on the booking form the last landing time and flight number, but also, we need to know in observations both flight numbers, in case of delays.
Can I stop to pick up my villa keys?
Yes, we can wait 5 min., but we need to know in advance if the address will be at the same place of the villa, if not we will charge a extra stop.
Can I make an additional stop if the group goes to different hotels?
Yes, if the hotels are at the same area we will not charge any extra, but if they are two different places, we will charge an additional stop.